Pass and Fail event dont seem to be triggering..

[ryan schar]

I'll steal a graphic from Rod Ward's Infosemantics blog to give you some context...

I have two advanced actions that are supposed to be triggered when the user enters the results slide -- one on passing grade , and one on failing grade. For some reason it seems the event is not triggering.   The advanced action should show shapes on the result slide and hide others.  It should also log to the browser console and its not doing that..

Any reason why the advanced actions would not be called?

Thanks!

I use Captivate 9.

[Lilybiri · Accepted solution]

Misunderstanding? The actions you point at in the screenshot are triggered when clicking the Continue buitton on the score slide. I explained that functionality in:

Question Question Slides in Captivate - Captivate blog

If you want to have something happening On Entering the score slide, you need to use a conditional action triggered by the On Enter event. You can use the system variable cpQuizInfoPassFail (it is a Boolean) to create that action.

[ryan schar]

Thanks!  I thought they were triggered on slide enter.

[Lilybiri]

You need to read that blog post, although I should upgrade some features for CP9.

[ryan schar]

@Lilybiri

Hello.  I think you mentioned that you can read German.  Here's your test ; )  Do you have any idea why this OnEnter advanced action would not be working...

Fail_Try_Again is not showing on failed 1st attempt..

[Lilybiri]

Can you show the full action? Use the Preview button, looks like a play button, in the top control panel of the Advanced actions dialog box.

I just double-checked, created two hidden feedback messages (one for first, one for second Failure on Quiz level), grouped them and this Conditional action On Enter of the score slide works perfect:

I always use numbers, not false/true for Booleans but that cannot be the cause of your action not working.

[ryan schar]

Hallo Lilybiri,

I gave up trying this in Captivate and moved the logic to my javascript file which I don't like doing anymore because none of my colleagues can make changes to the project if I am not here.

I can say this, however:  Although, I removed  Failure Message from my presettings, it was still showing up, and what I had on my time line, was not.

It seems Captivate stored what I originally wanted to do "on failure" - ie show the message that I had in the box in the image above - and refused to listen to any changes I tried to make afterwards.

[Lilybiri]

That is very strange, did you clear the cache once after storing a backup?

I double-checked the action to be triggered as I told, which means something is indeed going awry. You could also have saved the project under a different name and try to publish that one?

What you are showing in the last screenshot is just the wording of the original Failure/Success message which appear on the score slide. By unchecking those, you didn't delete the message at all. If you want to be totally sure that it is no longer showing up, you'll have to create a custom Success message as well, which means editing the conditional action, adding a decision for Succes. Then you can delete the Review area on the Master Results slide, because that is the location where the messages appear. I still find it very strange that it is not working for you but since you switched to JS your issue is solved.

[ryan schar]

Hi Lilybiri,

Ok. Thank you.

yea, I change the name of my project all of the time... the name is usually something like "CurrentState20170112", so I pretty much have a copy of the project for every day I work on it. 

You said "you can delete the Review area on the Master Results slide, because that is the location where the messages appear..."  Does this always mean if I have nothing in the Failure / Success boxes (in the image above), and neither of them are checked, I can delete this Review area?  I love deleting things I don't need to keep things tidy.  : )

[Lilybiri]

I tend to be more cautious about Quiz and Score slides. When I replace feedback messages on the score slide I will make that Review area 'invisible', not delete it: make it very small, set FIll Alpha to 0, no stroke, etc. Be careful: you will also lose the appearance of the Success message. It was just another idea because you told that the old Failure message continues to appear, which  I couldn't reproduce. Those are old posts, but I described several tweaking possibilities for Quiz and Score slide:

Question Question Slides in Captivate - Captivate blog

Question Question Slides - Part 2 - Captivate blog

[ryan schar]

Hallo Lieve,

You mentioned above that the actions that you set in the "pre settings" for pass and not pass are triggered when the user hits the continue button on the results slide.  Thanks for the tip. 

I was looking at that today with a fresh project and I noticed they dont show up immediately after the user hits "continue", but a good couple seconds afterwards.

Is it more accurate to say they show up on "slide end" after the user hits "continue"?

Thanks again.

[RodWard]

Yes that is correct.  If you set the pause point of the Quiz Results slide close to the end of the slide (e.g. half a second before) then you will not have to wait quite so long for the If Passing Grade or If Failing Grade actions to be executed.

[Lilybiri]

Hi Ryan,

Did you read those blog posts? One of the explanations in them is that the Pausing point in quiz/score slides are set by default to 1,5secs. The problem is that that pausing point is visible in the timeline panel (which is not the case for all pausing points, watch out for a blog post which I will publish soon in a sequence about the Timeline, where I'll try to explain a lot about pausing) but it doesn't show up in the Timing Properties panel which is the case for most other situations where a slide is paused. The only way to move that pausing point is to drag it in the Timeline. Another approach would be to include the command 'Go to Next Slide' or something similar in the actions specified in the Quiz Preferences, which would cause the playhead to jump over the inactive part of the score slide.

[RodWard]

Lieve,

Setting the On Passing Grade or On Failing Grade actions in Quiz Preferences to Jump to Next Slide or to jump to some specific slide AFTER the Quiz Results slide won't jump the playhead over the inactive part of the score slide. 

The actions ONLY get executed as the timeline of the Quiz Results slide terminates and moves to the next slide.  So. if you want those actions to happen sooner, your only real option is to move the pause point closer to the end of the slide timeline as you suggest above.