Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Play button and other controls in the timeline have disappeared

New Here ,
Apr 20, 2020 Apr 20, 2020

Despite restarting Captivate multiple times, I can't figure out how to get the TIMELINE playback buttons to reappear. Please see the attached picture...these aren't buttons on output...these are the play and other buttoMissingCaptivatePlaybackbuttons.pngns that allow you to play a slide while creating content.

251
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 20, 2020 Apr 20, 2020
LATEST

Try to clean the preferences. Find the subfolder 'utils' under the installation folder. Run the 'CleanPreferences...' file for you OS, while Captivate is closed. Normally the workspace will be reecreated because new Preferences will be made when you start Captivate.

Just a tip: if the Timeline panel is active, you can use the Space bar to play/pause the timeline

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Help resources