When I try and edit a PPT in Captivate, I get a gray screen. It used to take me to my PowerPoint deck then I would edit the slide click save then automatically go back to Captivate filmstrip. I have a Windows 10 and Captivate 2019 with the lastest version. My MS office is updated as well.
Did this issue begin sometime AFTER you updated MS Office?
No....it was working fine then one day all I got was that gray screen.
Depending on your Windows update settings, Office products can update automatically and you may never know.
One would think so. I find the PowerPoint/Captivate "feature" one of Captivate's weakest features.
I constantly have problems with the Captivate/PPT workflow. It's usually from a couple of issues:
OMG, the same thing is happening to me recently. Has a fix been found?