Presentation does not return to slide 1, even after user reached attempt limit, help! :)

[revinderr48753511]

Event though in the Captivate settings i have set it up;

If fail, return to slide 1 after 3 attempts.

The presentation simply goes back to the same page every time. Its like an infinate loop. just wondered if anyone else has come accross this?

many thanks!

rev

[Lilybiri]

Please, can you offer some more details:

1. Which version are you using?
2. The action On Failure: is this set up for a Question, for the Quiz, or for an interactive object?
3. How did you test: after publishing, or using a Preview. If you used a Preview, which one?

[revinderr48753511]

Hello Lilybiri,

Version - Captivate 8

In order to test i place link within Oracle Learning which then call up the location to play it.

The issue is that as i am testing i.e. getting the test wrong, intentionally, on the third time it does not return to slide 1. It simply does nothing, which leaves the system in a loop.

Hope that helps explain the issue?

[Lilybiri]

Did you keep the Continue button on the Score slide? It is that button that is launching either the Success or the Failure action that you specify in the Quiz Preferences.

[revinderr48753511]

Ah-I will check.  I dont believe it is. The only option they actually get is to 'press the home button' which essentially exits them from the e-learning.

I think i know what you might suggest! putting in a navigation button?

[Lilybiri · Accepted solution]

When you mess up with embedded objects on question/score slides you can expect big problems. Apparently you were not aware of the fact that the Continue button is the one that really triggers the actions. Embedded means that you don't see an individual timeline for those objects as is the case with the Continue button. If you delete it, you are screwing up the functionality of the Score slide. These articles try to explain design of question and score slides

Question Question Slides in Captivate - Captivate blog

Question Question Slides - Part 2 - Captivate blog

[revinderr48753511]

Ok I will see what happens if reinstate the embedded object, especially the Continue button!

[revinderr48753511]

Thanks Lilybiri,

Put the additional buttons in and it has worked! The package is now allowing me to play the course through to the end and allows me to  navigate to the beginning slide 1. Or go to reply the quiz, or exit. 

Thank you again.