Presenter 11 does not convert pptx presentations

[michaelg1711]

Hi to all,

Presenter runs in test mode (german version) after download and installing without error warnings. Presenter menu appears in Powerpoint. Preview shows a result. When trying to publish, the process starts, then interrupts for a second, showing a blank slide "add new slide", then works on. Result is a folder with a "index.htm" file and many others; starting this only shows a single grey slide ...

Windows 10, MS Office / Powerpoint 2016

Looking forward for solutions, thanks in advance

Regards, Michael

[Lilybiri]

This is the Captivate forum, will move your question to the Presenter forum.

[Jorma_at_CoSo]

Can you provide a screen shot of the single gray slide? That may give more insight as to what is happening.

Also, are you using Presenter 11.0 or 11.1?

[michaelg1711]

Hello,

meanwhile, problem is solved. Presenter 11.1 obviously doesn't work with Powerpoint 2016. When using the 2013 version, conversion was successful.

Thanks for your suppport,

regards, Michael