Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Problems with captivate for android tab?

New Here ,
Jul 20, 2016 Jul 20, 2016

Hi,

I am new to Captivate but have found that it works quite well in most environments. However, when i try to view my working (with no errors on other platforms) project on an Android tab, i get the following messages:

- It gives five or six 404 errors, file not found, on a certaing "_cp_n_m_" which is missing from the project. I have tried adding a blank file with the same name on it and instead of 404 it gives a 416 error (Requested Range Not Satisfiable).

- After that error, the sound won´t load untill nearly a minute is passed, and then it plays the sounds from the beggining (first screen) even if it is already through the fifth screen.

- Also it gives the error that it doesnt find the mp3 file every time it is supposed to execute a sound in reaction to a user interaction:

Screen Shot 2016-07-20 at 16.41.32.png

Thank you so much in advance. Most of our users use tablets with Android istalled on them and if we cannot solve this issue we will have to discontinue our use of the product.

128
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation
Resources
Help resources