Project freezing in Captivate 8

Report · Jul 21, 2015

I have a project that is 36 slides long and is SCORM 2004 compliant. I need this to run on mobile so I have been publishing to HTML5. Each slide in my project has audio imported to the timeline (.wav files). When I load my project to SCORM Cloud to test, it runs fine until it gets to a branching scenario. The user has three branches they can view in whatever order they want. When they get to the end of the third branch (no matter which branch it is), the audio stops playing, and will not play no matter which slide I visit. If I proceed to the Summary slide at the end, the audio will not play and about half of the objects on the screen do not show up. This is happening when I test on SCORM Cloud in Safari and Chrome, both on Desktop and mobile. My client is also having the same issue when running from their LMS (DAIS). Several of the threads I read suggested I move all of the slides into a fresh new project. I have several advanced actions, though, so I'd really like to avoid doing that. Any help would be greatly appreciated!

Report · Jul 22, 2015

If you're on Captivate 8 all of your Advanced Actions and User Variables should be imported into the new blank project when you copy slides across. However, you will likely need to do quite a bit of resetting to make sure everything again works as it did originally because Captivate will assign new names to all objects and slides when they are copied over.