Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Published swf not playing

New Here ,
Jun 26, 2015 Jun 26, 2015

I created a project in Captivate 6 and then I was upgraded this week to 8. Since the upgrade, the only change I made was adding audio. I've been able to preview the course in my browser (F12) with no issues. I didn't have any issues with the project publishing in 6. But, now in 8, when I publish I'm unable to view the output, it's a blank screen and when I try to open the swf file, it just sits there "loading".

The cptx file is large, 51kb. I'm trying to view on IE 11. I have my pre-load to 15%. I selected the output format as SWF, force re-publish and scalable HTML content. I did try selecting HTLM5 as the output, but no luck. 

Any suggestions as to what I should do to troubleshoot this issue?

153
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guide ,
Jun 26, 2015 Jun 26, 2015

Preview works fine? Odd.

Sounds like a permissions/system issue...

Are you trying to review it from a website or locally? If local, could be a security issue. Get that piece up on a webserver of some type and test from an actual URL.

Clear your browser cache, and/or try a different browser.

Don't open the SWF itself, open the parent HTML page...(if you're not already).

Helps?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 29, 2015 Jun 29, 2015
LATEST

Thanks for your suggestion. 

I ended up creating a new "blank" project and copied a few slides from my existing project into it. Then I published that new file. Figuring if it was a server/security issue, that course wouldn't "work" either, but it did. Weird, but I ended up copying all my slides into a new project and everything seems to be fine.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Help resources