Publishing a SCORM package so it remains incomplete when failed and blocks a user from redoing the package

[FHensel]

Hi all,

I know this is a silly question and I feel this should be a really simple task to complete, but I'm doing up a sample assessment package and for the life of me it refuses to mark the package as incomplete when I fail the assessment inside.

I've messed around in the Publish settings and tried a number of different options.

So at first I tried him on Complete > Incomplete as seen below.

Then, because I read on a Captivate blog for exams it should really be Incomplete > Passed/Failed, I tried that. No change. I then tried to see if this action lies within the Quiz settings, by first requiring a participant to take the quiz and then that a Pass was required. Nothing changed.

Does anybody have any idea what I'm doing wrong or exactly where you set it in Captivate that a quiz remains either in progress or incomplete if a user fails the assessment?

[RodWard]

The issue may be with your LMS, not with your Captivate content.

Try setting it to Incomplete / Complete as you did in the first instance, publish and upload your SCORM to SCORM Cloud to test.

If you cannot even get SCORM Cloud to mark it as Complete or Incomplete THEN blame the Captivate content.  But I'm thinking you might see a different result.

[FHensel]

I'm not quite sure what to make of the results. At first this problem was reported on a different LMS to my own (Cornerstone, whereas I'm on Moodle). I've set it to Complete > Incomplete and previewed it on the SCORM Cloud as you suggested and this is the results I got.

It's showing as incomplete, whereas a previous preview on the SCORM Cloud showed it as Completed. Yay! 🙂

RodWard, does that mean that the SCORM Cloud is a more reliable way of testing SCORM packages than your standard LMS? Funnily enough it is still showing as completed on Moodle, even with the same settings as the package previewed on the SCORM Cloud.

I'm just worried that Cornerstone will mark it as complete with these settings, just like Moodle, because if that is the case I have no control over their LMS settings to rectify it.

Thanks for all your help.

[RodWard]

If you're on Moodle you should be using the settings in Captivate that are specifically for Moodle, not the general ones for SCORM LMSs.

SCORM Cloud is always more reliable, but for Moodle you need to use the special settings provided.

If it works properly in SCORM Cloud and differently in another supposedly SCORM-compliant LMS you go back to the LMS vendor and wave the SCORM Cloud results under their noses.

[FHensel]

You're right, I forgot about the Moodle settings for publishing.

So I've set the LMS to Moodle and uploaded it again onto our Moodle; it is still showing as completed. *Sigh*

And as lovely as your idea sounded of taking the SCORM Cloud results and waving it under the noses of the other LMS vendor and our client, they're a little too "important" for that too happen. But a girl can dream. lol

I suppose I can just hope that they get the right completion result now that I've altered the amount of attempts that can be made.

I'm curious, maybe you can tell me what I altered on the settings of this course if it made a difference.

At first I had it as Completed/Incomplete as you suggested, and a big issue was the client didn't want a participant to retake the assessment even if they failed. I limited the amount of attempts in the quiz tab while building the course, so every question has only one attempt. Later on while messing around with the different publish settings, this always remained the same and it never allowed you to attempt the quiz a second time.

So then I played around with the Publish setting, under Quiz and Pass or Fail. I upped the amount of times a user can attempt it to 2. My thinking behind it was, the quiz setting within the quiz itself, (which is set at only 1 attempt) will only ever allow the participant to take the quiz once, but if I set the amount of times a person can attempt the package upon failing to higher, maybe I can trick the SCORM package/or the LMS into thinking the course hasn't been finished or completed. It will always think there are two attempts possible, but only 1 is ever taken.

That is what got me the original completion status of incomplete, but also put my success status as unknown (as you can see in the image above from the results from the SCORM Cloud). That is probably going to cause me problems down the road, but I'm trying to solve one problem at a time.

Do you think that this is a good workaround. No matter what settings I ticked before publishing on the SCORM Cloud, if the attempts in the publish settings was left at 1 the course would always be marked as complete.

Let me know what you think.

Thanks

[RodWard]

Whenever you are testing the settings that should be used for a course, NEVER test them ONLY on the completed course modules.  There are way too many complexities that can get in the road.

Always set up some VERY simple prototype test modules early in the project to debug the settings required for the LMS you will need to work with.

I usually just have one simple module with two or three slides and NO quiz to test settings that will give the desired result when there are no scoring objects or quiz questions in a module.

I also have another test module that has two blank slides followed by a single True/False quiz question slide set to report to the quiz and a Quiz Results slide to show pass/fail.

These are bare bones modules that contain ONLY the minimum you would need to have a valid SCO to submit to an LMS.

I suggest you do this with your current LMS.

If your client only wants to give the learner ONE shot at passing the module then you control this via the settings in the LMS.  Basically the LMS will only allow them one chance to launch and complete the course.  If they fail the quiz, that will mean they cannot relaunch the module for another attempt.  The SCO itself isn't supposed to know whether or not the learner has made any previous attempts in this case.  It's the job of the LMS to control access to the SCO.  Once the learner is given access to the SCO, it's the SCO's job to inform the LMS whether or not they successfully passed the assessment.  That's pretty much it.

In SCORM 1.2 there is only really one variable that tracks both Completion and Success.  In later versions of SCORM (2004) it was realised that it would be far more flexible to have separate variables for these two requirements.