quiz or not? and .... button that has two actions?

[annec27374237]

Hello all:

This is the experience I want for the user:

1. On open, user sees instructions, one button (labeled Counselor Response #1) and a set of five radio buttons on the right side of the screen.
2. User clicks Counselor Response #1. Text of response appears; at the same time, audio of response launches.
3. User selects one of the radio buttons and clicks Submit. Feedback popup appears.
4. When user clicks to close the feedback popup, Counselor Response button #2 appears.
5. User clicks Counselor Response button #2.

And so on, until the user has heard/read all five counselor responses.

Originally, I used the Quiz multiple choice screen for this. (But this is technically not a quiz. The users will not be scored on their choices, but will get "correct" and "incorrect"- type feedback. They will also be encouraged to think about the rationale behind their responses and be prepared to discuss with their supervisor.) I placed each counselor response on a separate screen, and pretty much got it working that way, although I had not yet added in the audio. Now I'm back after a long absence (during which time I have forgotten lots of stuff), and I decided my existing design would be confusing for the user, so I switched to what you see here - all five responses (to a "client" video the user watched on the previous screen) and their feedback on one screen. And I have tried to add the audio.

I have visited the Advanced Actions panel and looked at the Captivate "help" for that page. I was following the help along quite nicely until the step that said, "Complete writing the code, using the provided options." I had no idea what they were referring to with "code" or "provided options." So I tried to do what I want using just the Properties panel for the counselor response button. The Properties panel only offers one action per button, though.

So my questions:

1. How do I get a button to do two things at once (i.e., show the text and play the audio)? If I could figure out the Advanced Actions "code", I bet it this button could do it.

2. I have abandoned almost all of the Quiz elements except the radio buttons and their links to feedback. For example, when I added Counselor Responses #2 - #5 to this screen, I discovered I couldn't simply copy and paste from the other slides or bring up the question style box on the screen I wanted to move them to. So I used caption boxes. In addition, it seemed to me that being a question box has no advantage in this context. So my question is: Will abandoning the quiz architecture cause problems down the road?

I'm sorry this is so long. Thanks in advance!

[RodWard · Accepted solution]

It doesn't sound to me like you should be using Quiz Questions for this interaction anyway.  It's not what they were specifically designed for.

You can perform multiple actions from a single button click by using either Standard Actions or Conditional Actions.  I would suggest you're probably going to need to use the latter since more than likely there will eventually be some variables involved so that you can check which other options the user has already tried.

However, I would also hasten to point out that you may be taking on something here that could be beyond your current understanding of Captivate's interactivity.  You may need to start studying up on Variables, Run-time Events, Standard Actions, Conditional Actions, and possibly even Shared Actions.  Understanding those concepts will put you in better shape for successfully completing this interaction.

[annec27374237]

Hi, Rod:

I don't think I've ever seen a kinder, more diplomatic way to say "That topic is beyond your pay grade":

However, I would also hasten to point out that you may be taking on something here that could be beyond your current understanding of Captivate's interactivity. 

Thank you! And actually you confirmed my suspicions.

So ... any recommendations for study guides? I have found the Help content on the Captivate website to be incomprehensible (it assumes a lot of knowledge that I don't have). I can Google around, but if you are aware of something that is particularly accessible, I'd be grateful to know about it.

[Lilybiri]

About your question to see work low of advanced actions, you could have a look at this (very old) article I once wrote before I started blogging. It has a video tutorial showing the point-and-click method used in advanced actions.

Video tutorial: Advanced conditional action for customized feedback

You use case is definitely a typical use case for shared actions.

[annec27374237]

Hi Lilybiri:

Thanks for the link! I will check it out.

[RodWard]

Like Lilybiri's website, my own website also has some articles that help to explain Advanced Actions, Variables and Run-time Events for newbies.

Start with this one:'

Using Adobe Captivate's Advanced Actions to 'Program' E-learning Interactivity | Infosemantics Pty Lt...

Then use the links at the bottom of the article to explore more.

If you are willing to purchase an e-book with exercise files‌, this one might be useful:

Master the Art of Captivate's Advanced Actions | Infosemantics Pty Ltd