We have quizzes set with the limit set to 3 attempts. When a user has failed the quiz 3 times, is there a way to reset the quiz and renew the limits, so the user can try to pass in another 3 attempts?
In essence, the user purchases the course/quiz, then has 3 attempts to pass. If they are unable to pass in 3 attempts they repurchase the course/quiz and try again. BUT, I cannot find a way to reset the status, or allow them to retake the quiz once the limit is reached.
I guess one option is to make a copy of the course/quiz, and upon repurchase, enroll them into the second iteration of the course/quiz...
Are you delivering these courses from a Learning Management System? If so, then you should be able to set the number of times that the user is allowed to launch the course AFTER failing it and using up their alloted attempts.
There are multiple levels of attempts involved here.
Captivate module allows you to control the number of attempts a learner can make on an individual quiz question slide, and the number of times the learner can attempt the quizof a given course MODULE during a single user session.
However, the LMS is where you control the number of times the learner can attempt tthe entire course. Captivate doesn't really control that part. As soon as you close down the Captivate module it forgets everything. Only the LMS remembers what the learner did with the quiz.