"Adobe Air" Error When Inserting Widgets

[andrewf29267440]

When attempting to insert any widget onto my project, I get a cryptic popup window as the "Configure Interaction" window loads. This happens regardless of what learning interaction I choose.

If I click "OK" the window closes, but the "Configure interaction" screen just stays blank, so I'm not able to alter anything.

[Lilybiri]

Are you talking about a widget (SWF only) or a Learning Interaction?

[andrewf29267440]

Looks like it's just learning interactions (or if I go to Insert-->Widgets and attempt to insert a .wdgt file).

[Lilybiri]

Widgets and Learning interactions are in different subfolders in the Gallery.

I never did see this error in the forums. Can you please try to clear the cache and clean the Preferences?

[andrewf29267440]

Unfortunately, I've both cleared the cache and run CleanPreferencesMac and neither worked to fix this error.

[Lilybiri]

Strange error. Problem is that I have AIR installed on my systems. The Reviewer app is using AIR, as is the old cache cleaner app. As I told before, have never seen this logged in the forums which I follow daily since many years. No one else has tried to answer, will see if I can get more information from the staff members....