"Loading" screen partway through presentation

Report · May 02, 2017

Hi,

Any ideas why a "loading" spinner appears partway through my presentation (using HTML 5)? It never goes away, and I don't know where to begin troubleshooting. The content of the slide in question has audio narration and a zoom box on it, but the previous slide has one as well, and it played correctly.

Thanks,

Glenn

Report · May 02, 2017

Could be something corrupted on the slide. Hide the slide and see if the issue presents on a different slide. If not, delete the slide and rebuild it.