Random Clicking Noise

[ladyjedi]

I hope I even have this in the right forum...

I am currently working on my first Captivate project. It's nothing crazy. Just some narration with animations, a few buttons that pause the screen and start demonstrations. When I preview, everything looks great. When I publish... the mouse clicking sound go crazy. There seems to be random mouse clicking noises through out the presentation and I can't figure out why. I have turned off all mouse sounds from every possible place I can think of to try.

Is this a bug or might something be causing it? Let me know if I need to provide any other information. I'm using Captivate 2 and have tested it on IE and Firefox browsers.

[elegant_student15D5]

LadyJedi,

I noticed this when I created my first couple of tutorials. When you preview your project, see which slide number this is happening on. Then on that slide look for the final mouse position (if it is moving) and double click the mouse curson on the slide. In the Mouse Properties dialogue box that opens, make sure the checkbox next to "Mouse click sound" is unchecked.

I noticed when I recorded screens manually, I still got a few random mouse click sounds in there and had to go back and turn them off. You may have already done this but I thought I'd share my 2 cents.

[ladyjedi]

Well, I don't have a mouse at all during my slides 🙂 Any demonsrations are imported flash movie files. And even the slides that don't have the flash movies (which click during their demos) have the endless random clicking.

I even used the switch and bait method of replacing the Mouse sound file in my Captivate folders with a blank sound and that hasn't gotten rid of it. This is incredibly frustrating as it just started about halfway into two days of working. The first few slides I worked on had no problem. After that it began on all of them.

I can't figure it out and I know I can't turn in a presentation like this. I'm half tempted to start over from scratch in a new file and peice things together trying to find the problem.

[Shnoogins]

Do you have the source files (*.cp) for the swf demos? The sound may be embedded in them, and it is playing when they are imported.

The randomness you hear may be that the audio from a slide containing the demo swf keeps playing if the slide containing the demo swf is advanced to the next slide before the swf is completed. Sorry if this sounds confusing.

[ladyjedi]

Shnoogins > You're correct on that. I'm taking cp demos and sending them to flash. Publishing them there and then embedding the Flash Movie (.fla?) into my current cp file. The question is, though, how would I stop the clicking then with the files? I have them set to start a a cetain point and end at a certain point.

[Shnoogins · Accepted solution]

Sounds like we may be on the right track, eh?

Please try the following:

Open the cp file of one of the embedded demos, and ensure that the mouse sound is not active for that one. To be double sure, use your previous method of switch and bait for the sound and re-select the blank sound. The fastest way is to go to the storyboard view, select all slides, right click on one of them, select mouse, show mouse. Right click again, select mouse, properties, for the mouse sound- select the blank sound.
: )

[Captiv8r]

Hi all

Often we see that regardless of what you do, you still have a mouse click sound as slides transition. You might want to take a look at fellow Adobe Community Expert Paul Dewhurst's site by clicking here or you may also view an Adobe Technical Note about it by clicking here.

Cheers... Rick

[ladyjedi]

Thanks, Shoongins. Your suggestion actually fixed it. I'm now working on another way to do my presentation because sometimes the mouse clicks are helpful where the SHOULD be. Haha.

Much appreciated!!

[Shnoogins]

Anytime. :)

I think someimes it depends on the sound scheme being used by Windows. I love that word scheme... it's proof that Billy G is up to something.

If you find anything else, let us know... lol

[Guest]

I'm having the same problem, except it's not just a random click sound; the click animation plays as well. Not only is it really annoying and confusing for the viewer, but it's completely unacceptable for version 2 of a $600 program!