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Random design template in preview mode

New Here ,
Mar 27, 2024 Mar 27, 2024

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Hi all,

 

I'm working on a project and everything looks fine in design mode, but when I preview the introduction page on my project, there's a random template design above. I could really use your help!

 

Screenshot 2024-03-27 at 12.38.59 PM.png

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New Here ,
Mar 27, 2024 Mar 27, 2024

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This is Adobe Captivate by the way.

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Community Expert ,
Mar 27, 2024 Mar 27, 2024

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Is this version 12? Do you talk about the three icons for desktop, tablet, mobile? They allow you to switch to see the differences.

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New Here ,
Mar 27, 2024 Mar 27, 2024

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Hi thanks for the response! Yes, this is version 12. When I switch between the desktop, tablet, and mobile screens on preview mode, the template is still at the top. I'm not sure if it's underneath something but I don't see anything in design mode.

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Community Expert ,
Mar 27, 2024 Mar 27, 2024

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I probably misunderstood what you mean exactly, sorry.

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