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Responsive project. Alignment/size of text changing in multistate objects when preview/publish

New Here ,
Apr 04, 2023 Apr 04, 2023

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I am having trouble with text in a multistate object changing the alignment or even its size when it is in preview mode and when published (to HTML5 and Scorm 1.2). It is a responsive project and all fluid boxes look ok when I adjust layout preview in Captivate, and all style settings are how I want them, but when I preview and/or publish, some of them decide to go wonky and change alignment (eg bullet points not aligning) or change text size (sometimes multiple text sizes in the one section).

Screenshots are attached so you can see what I mean. What can I do to fix this?captivate 1.pngpublished 1.png

I'm using Captivate 11.8.1.219

Thank you

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Community Expert ,
Apr 04, 2023 Apr 04, 2023

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Did you cut and paste text into the Fluid Box from some other source (e.g. a Microsoft document or presentation)?

 

If so, that could be part of the cause.  Pasted text might have maintained original formatting and this can have unpredictable results.

 

The first thing I would suggest is that you copy the text into a plain text editor such as Notepad to strip out any formatting and then paste the text back into a blank Fluid Box as plain text.  Then try formatting from within Captivate only.  If you have different Custom Styles applied to each section of the text, that might also be part of the issue.

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New Here ,
Apr 05, 2023 Apr 05, 2023

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Thanks for your help and suggestions Rod, I will give that a try. Most of the text was typed directly in and formatted within Captivate, but I'm prepared to try anything to fix it! I will let you know, thanks.

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Community Expert ,
Apr 05, 2023 Apr 05, 2023

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Some missing information: setup of the Fluid Boxes? Is this multistate object in a normal or a static Fluid Box? Fluid Boxes are not really meant for such complicated text styles. You have already the icon popping up which would allow the learner to display all the text. The default style is overridden, so you didn't create any object styles neither.

Moreover: what is the minimum font size? By default it is set to 14pt which is way to big for most mobile screens. Did you test this in other browser resolutions? You only posted screenshots of the desktop view. Are you sure to need a responsive project?

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New Here ,
Apr 05, 2023 Apr 05, 2023

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Thanks Lilybiri. The fluid boxes are normal, not static. The minimum font size is the default 14, I have not changed that. I haven't tested the published copy in other devices yet. Responsive project was the most suitable for the audience (school staff) to be able to access the content on the go from their mobiles. But I am new to Captivate, so this has been a learning opportunity to discover and solve all the quirks that Captivate has. The odd thing is that the majority of the slides are fine, just a few randomly go weird, and there doesn't seem to be a pattern to it if they are text heavy or not. I appreciate your help.

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Community Expert ,
Apr 05, 2023 Apr 05, 2023

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Please lower the minimum font size to 10 or 8pt. 

Do not forget to check in other resolutions, because such a very heave text filled slide may not be displaying well on smaller browser resolutions.  The multistate object is in a normal fluid box, hope you kept the same shape as in the Normal state. You are new to Captivate? May I see the setup of the Fluid boxes for that slide? And its timeline. Fluid boxes workflow is all but simple, notwithstanding what the marketing tells. I have almost two decades of experience with Captivate, and it took me a couple of months before I got bit familiar with Fluid Boxes. The weird behavior may be due to the setup of those fluid boxes, and maybe (as I see a lot during jobs) even objects which are not in a fluid box.

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New Here ,
Apr 05, 2023 Apr 05, 2023

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I hope I can get as much experience as you someday, I appreciate your time trying to help me. Does this screenshot show you enough about the fluid boxes?fluid boxes.png

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Community Expert ,
Apr 05, 2023 Apr 05, 2023

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Timeline shows me that all objects are in a fluid box (they are dimmed), but not how the fluid boxes have been set up. You have two 5 interactive objects with a pausing point, two of them are of the button type, but the three other are images or SVGs used as button. The fact that their timeline is not green is due to a UI bug for those.

Drag a rectangle from outside the slide to the inside, and you'll see the Fluid boxes setup.  You probably have three fluid boxes vertically and the central one is split up in two. The properties panel will show you the fluid boxes. You can select each of them and see in the Properties panel how they have been set up which will control their behavior. I would have kept the icon top left in its dedicated fluid box, same for the buttons (or images used as buttons) in the bottom fluid box. Use the arrow button to see the fluidity throughout resolutions. 

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New Here ,
Apr 05, 2023 Apr 05, 2023

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So I went back and reset the minimum default font size (lowered it based on @Lilybiri comment) and it seems to have fixed it. I also put the text on those slides through notepad, just to be on the safe side. So all the affected slides have now corrected - but unfortunately, 1 slides, which was fine before, has now resized (not much text on these states either). So a bit more tweaking to do but on the most part, it seems to be fixed. Thank you so much for your help @RodWard  and @Lilybiri , I appreciate your expertise to help me through my beginner tials!

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