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Responsive project captivate 2019 - Fluid box labels not displaying

Explorer ,
Dec 19, 2021 Dec 19, 2021

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For some reason, the fluid box labels are no longer displaying in a particular project. I must have toggled something. When I create anew responsive project, thae fluid box lables appear correctly. How can I "fix" my current project so I can see those labels again?

 

In this pix, you see the labels are fine in the first image, from my new project. In the image below that, you can see that thos labels are missing.

 

What dumb thing did I do?

fluid_labels.jpg

 

Thanks!

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Community Expert ,
Dec 20, 2021 Dec 20, 2021

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Are both projects created with CP2019? Those labels didn't appear in CP2017 projects. Try to update the project.

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Explorer ,
Dec 20, 2021 Dec 20, 2021

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Yes both projects are Captivate 2019, latest version, but the problem has gone away.

 

A few moments ago I checked Project A and confirmed that the FB labels were NOT displaying, not even in a new slide. When I created Project B, I confirmed that FB boxes WERE visible. So, I undocked each project in order to show them side-by-side in a screenshot, and lo and behold, the undocking action "fixed" the problem. The FB boxes are now displaying properly in both projects, even after redocking.

 

So the behavior seems related to some sort of refreshing issue that was not solved either by executing a Save As for the projecy, nor a re-start of Captivate. Undocking did the trick.

 

Thanks for helping me figure it out!

 

Charlie

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Community Expert ,
Dec 20, 2021 Dec 20, 2021

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CP has several refreshing issues, glad you figured this out. It probably would have been solved as well on restarting Captivate. 

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