Resume the slide audio after having used the "stop slide audio" option of a button

[Sissou21]

Dear community,

I have created a popup (group of text-image-closebutton) that is first invisible on the slide.

When clicking on a button, the popup appears. I've used the "stop slide audio" option of the button as I don't want the audio to be played when the popup appears.

My pb now is that, when using the closebutton of the popup to hide the popup again, the slide resumes but not the audio. What am I doing wrong?

I am using Captivate 2019.

Thanks!

Céline

[Lilybiri]

That is strange, because the audio is syncrhonized with the timeline and should restart aftet the pause. Can you tell what the action is on the close  button? And verify the exact version numer under Help, About Captivate?

Have a look at:

https://elearning.adobe.com/2018/06/pausing-timeline-audio-clips/

[Sissou21]

Hello,

The version nb is 11.5.0.476

For the action, I simply put a "show" popup action on the button and check the "stop audio slide" in the option.

Thanks!

[Lilybiri]

I asked for the action on the Close button.

[Sissou21]

simple "hide" popup, sorry

[Lilybiri]

You need urgently to upgrade your version to 11.5.1.499.

Did you read that blog? 

[RodWard]

If you want the slide audio to continue when you continue the timeline I would suggest NOT selecting the option to Stop Slide Audio.  Just use a Pause timeline action.  As Lieve said, the slide audio is synched with the timeline.  Stopping and starting the timeline should also just stop and start the slide audio.  I think the Stop Slide Audio option is intended to allow a user interaction on a button to turn off the slide audio even though the timeline continues playing.  The button might be invoking a Play Audio action.  The Stop Triggered Audio action does not affect Slide Audio, so you have to use the Stop Slide Audio option for the Action.

If only the Adobe Engineers had thought of including a Stop Slide Audio action to complement the Stop Triggered Audio action, and a Resume Slide Audio action to complement the Play Audio action.  Then you would have the ability to control both at will from Advanced Actions.

[Paul Wilson CTDP]

Unless I misunderstand your question, I may have a solution in this video here: https://youtu.be/ojWz2spuTeM