Retake Quiz Button Missing

[alanam251005]

I have intermittent issues of learners reporting that they can't view/access the Retake Quiz button as it does not appear on their screen however when I view the same published module I can see the Retake Quiz button no bother?

[RodWard]

Do you also have a Review Quiz button on the Quiz Results slide?

If so, I would suggest your end users might be clicking that button first and not realising that doing so means they cannot then immediately retake the quiz.

[Lilybiri]

Is this a normal project or a responsive project? Which version?

If you allow both Review and Retake, I would recommend to drag the Review button under the Retake button. That will avoid the confusion by the learners.

[alanam251005]

It is a responsive project - Captivate 2017

Thanks

[Lilybiri]

WIth FLuid Boxes probably. Be sure not to mess up with the quiz or score slide, they have fluid boxes built in. Have a look at:

Tips for 'Fluid' Quiz Slides - Captivate blog