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Save option in captivate not saving/responding

New Here ,
Apr 21, 2021 Apr 21, 2021

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I have made some changes to a project in captivate and when I try to save the changes I click SAVE but the slide only stops at 50% and will not finish saving. I need to update a training in iLearn. What is preventing the project from saving? I even shut down the computer and started it again last night and this morning. The screen will sit there like this (see below) for about 5 minutes and then just disappear without fully saving the changes.

 

Here is what the screen does every time:

OrinDEQ_0-1619008835516.jpeg

 

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Community Expert ,
Apr 21, 2021 Apr 21, 2021

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Did you check the HTML Tracker? Try to save with Save as, and another name or location. And please use a short name, take out all spaces and special characters (except - and _).

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Advisor ,
Apr 21, 2021 Apr 21, 2021

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That is a really long file name...

Personally, I would recommend taking out all the spaces and symbols.

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