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Scrolling text widget not working Cp 2017

New Here ,
Oct 03, 2017 Oct 03, 2017

After exporting of previewing in html 5 text inside a scrolling text widget also display html code markings which are not included in text also in subsequent slides text is replaced with text from previous widget it happend recently was working before friday 29.09. What is causing the problem and how to fix that it is happening in multiple projects .

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Community Beginner ,
Mar 08, 2018 Mar 08, 2018

I'm observing the same behavior.

I'm attempting to use the scrolling text widget in place of closed captions as the client wants the entire transcript of each narrated slide to pop up in a box with a scroll bar.

When previewing HTML5 in a browser, the first two widgets in a project appear to work fine. Then widget_3 shows up with the text from widget_2 along with html tags.

Has anyone found a way to make multiple scrolling text widgets work properly in a project?

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Community Beginner ,
Mar 08, 2018 Mar 08, 2018

Also, Widget_4 displays the text from Widget_2 with html tags. I haven't progressed past four scrolling text widgets as of yet.

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Engaged ,
Mar 08, 2018 Mar 08, 2018

I just did a test with four scrolling textarea widgets without an issue, previewing HTML5 in Opera. I would start looking at other areas, in terms of what could be causing the problem. Are you using formatted text from some other program? Are you pasting the text in the widget textbox or using a string variable from which to populate it?

I actually opted to create a scrolling text box in HTML and adding it via a Web Object within Captivate. Is working very well. Not sure if that would be an option for you or not.

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Community Beginner ,
Mar 08, 2018 Mar 08, 2018

Thanks for the input.

I performed another test an hour ago to see if copy/pasting the widgets themselves, or if something about the text might be causing the issue.

I created a new widget on each page, and I pasted text from notepad.

I preview in Internet Explorer (client requirement).

The exact same behavior was observed as described above. The first two widgets work fine. Widgets three and four contain the text from widget 2 along with html tags.

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Engaged ,
Mar 08, 2018 Mar 08, 2018
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Have you tried using the Developer Tools in IE to see if there are any errors in the console? Maybe inspect each element and see if the markup is actually making its way into the textarea element within the HTML.

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