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Slide not showing in center area

New Here ,
Feb 02, 2021 Feb 02, 2021

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Hi everyone, I'm sure this is very simple, but it's my first time using Adobe captivate, and I've watched the "how to" videos, but I am unable to get the slides under "Filmstrip" to show in the center, where I can work on them.  The center is just black.  Thanks in advance!

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Community Expert ,
Feb 02, 2021 Feb 02, 2021

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Usually all you need to do is click on one of the slides shown in the filmstrip for it to appear in the Stage area.

 

Can you please insert a screenshot of what you are seeing?  Don't attach the screenshot, just insert it as an image.

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New Here ,
Feb 02, 2021 Feb 02, 2021

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majuss_0-1612319191840.png

This is what I see.  I click on any of the slides on the left, and the center is just black. Thank you for being so prompt with your reply!

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Community Expert ,
Feb 02, 2021 Feb 02, 2021

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I see you are on a Mac computer.  If you are running Mac OS Big Sur version then I suspect your issue may be due to not having installed the latest patch version of Captivate that is compatible with Big Sur.

 

I am not a Mac user, but if you Google for information about the Captivate update for Big Sur you should find where to download it to update.

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New Here ,
Feb 02, 2021 Feb 02, 2021

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Thanks! I will try this...

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New Here ,
Feb 02, 2021 Feb 02, 2021

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I have been trying to figure out the same issue. When I reduce the view to a smaller size, say 50%, the slide moves to the center. However, when I click on the slide, it disappears under the black part of the screen. I will also look for the updates and report back.

 

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New Here ,
Feb 10, 2021 Feb 10, 2021

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Downloading the December version fixed the problem.

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New Here ,
Sep 17, 2021 Sep 17, 2021

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I have the same issue. Did you learn how to sove the issue?

 

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Explorer ,
Oct 26, 2021 Oct 26, 2021

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Same issue for me, id the a link anyone can post for the Patch fix?

I have 'supposedly' the latest version 11.5.5676

 

Screenshot 2021-10-26 at 09.05.06.png

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Community Expert ,
Oct 26, 2021 Oct 26, 2021

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Can you check the version number please? There is probably a typo in the one you showed.

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Explorer ,
Oct 26, 2021 Oct 26, 2021

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LATEST

v11.5.5.676

 

Screenshot 2021-10-26 at 09.18.18.png

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