Slide Overlay iOS

[clee_mdlp]

I am using the trial version of Captivate 2019 and have inserted an interactive video (youtube). Every time I try to do a slide overlay the video doesn't load in iOS. I see a black screen with a white play button that doesn't work and behind that I can see a loading circle spinning. I read somewhere that you can't have an overlay at 0 seconds for iOS so I made the overlay appear at 4 seconds. Still doesn't work. I even tried just inserting the interactive video without a slide overlay and that didn't work either. Is this a bug other people have found or is it more likely that I'm doing something incorrectly?

[Lilybiri]

Can you try to view this interactive video on the device?

Custom Play/pause button

It is not a video from YouTube, but one I created based on a Video Demo. However it is a good test to see if an interactive video plays on your device.

[clee_mdlp]

That works, however I think the issue might be specific to streaming video, not embedded in the project?

[Lilybiri]

Some YouTube videos are 'protected', you cannot just use them. Will try to put one of my videos online, and double-check.

[clee_mdlp]

It isn't an issue of "protected". The videos work on a regular PC or Mac. Also I have embedded regular streaming videos that play just fine. The issue is the interactive video with streaming and iOS.

[Lilybiri]

That is what I'll check out tomorrow with one of my videos on YouTube. Will post the link so that you can check on your iOS device.

[clee_mdlp · Accepted solution]

I was able to solve this on my own. I had never enabled mobile gestures when publishing before. I found by enabling mobile gestures I was able to play the interactive video on iOS. Maybe this will help others in the future.

[Lilybiri]

What a strange solution, but if it works...