Software Simulations, Double-Click and Touchscreen devices?

[Mudshark_Baby]

Due to the increase in the ownership of iDevices, which don't play Shockwave Flash and because said Flash is meant to be a battery drainer, I thought it might be good to start to publish our courses entirely in HTML instead of a mixture of that and Flash.

But, of course, I had forgotten that Software Simulations invariably require double-clicks!

Whilst single-tap cause the captivate captures to progress onto the next captured screen, double-taps zoom in and out of the html page displayed.

SO, is there a way around this which still allows a double-tap or do I have to fudge it with a single tap, with a box stating it would normally be a double-click or worse, always DEMO the double-tap for the learner instead of it being simulated?

Hope you can all help.

Thanks,

Steve

[Jeff-PA]

Hi Steve,

Did you ever hear back from anyone on this? We are using captivate to create interactive demos of our software tools as well, and many inputs require a double-click. If I turn on Mobile Gestures in Captivate 8, a double tap is open/close TOC. A long press does a play/pause action.

I've search the community forum and am surprised that no one has offered an answer/solution to this very basic PC/software action.

Thanks!

[petern33480613]

Jeff,

I did the reverse of this.

I have a Click Box that increments a value each time it is clicked.

However, I know some users will double-click it, and I don't want that to increment the value twice.

The solution I cobbled together was to have the Click Box run a bit of Java that ignored the second click if it came within half a second of the first.

Maybe you could do something similar along the lines of:

Accept Click1 from the Clickbox

Wait for 0.5 seconds.

Test for Click2

Did Click2 arrive?

     No: Do the Click1 action

     Yes: Do the Click2 action

An alternative option may be by hijacking the captivate Java code for the TOC Double click action, probably by hacking a .js file somewhere.

Good luck.

Peter

[RodWard]

If your intended output is HTML5, the CpExtra HTML5 widget for Captivate 9 and later versions has an option that allows you to detect between a single or a double mouse click and then trigger actions accordingly.  No programming required.

Check it out  on this Help page under the heading for doubleclick:

http://www.infosemantics.com.au/adobe-captivate-widgets/cpextra/help/events

[petern33480613]

Rod has given you the best solution.

Its a shame that Adobe did not / cannot anticipate these common situations and provide a solution.

It is only because the cpextra widget has been created by a third party that the issue has a workaround.

Good luck.

P.

[Jeff-PA]

Thanks Rod and Pete.

I am using Cap8 but found that on a Kindle and Android phone at least, when using iSpring's mobile app for Android devices, the double click seems to be picked up just fine. Guess I should have tried it before assuming it would be an issue like right-mouse.

Off topic - we've purchased a Slider Widget from infosemantics in the past but it is Flash-based. Was there ever an upgrade made to this great widget? That widget worked well and was very inexpensive so I'm sure this cpextra will work great as well.

[RodWard]

There is no HTML5 upgrade to the Slide Component or Rotator Component widgets. 

[Jeff-PA]

Thanks Rod,

I read that CpExtra only supported starting with Captivate 9. Is it possible to use in Captivate 8 for just the double-click feature? Having to upgrade to Captivate 9 may not be an option due to cost at our company.

BTW: On various Android devices I do not seem to see a double-click issue. Is this an IOS issue only?

[RodWard]

We haven't done any testing on Captivate 8, only on Captivate 9 and 2017.  So, I could not advise you to try and use CpExtra with Cp8, sorry.

The double-click timing issue (as far as I know) seems to be mainly with desktop browsers.  If you have the same interactive object set up to do one thing on single-click and a different thing on double-click then you find that only the single-click action gets executed because the browser sees the first click of the double-click event as being a single-click and jumps in with that action.

[Jeff-PA]

Thanks Rod - Our issue was on an iPad where I have a standard double click-box interactive object defined in the project. Nothing different between single click and double-click actions. So this would have been with an the iPad browser (Safari I guess).

On Android devices this seems to be fine (LMS' mobile app (iSpring Learn) and Chrome browser but on my collages iPad a double-click is non-responsive. I've ask him to try using our LMS' mobile app to see if it has the same issue.

I'm also exploring an upgrade to Captivate 2017 as well .