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I'm having a problem getting audio to stop when a shape button is clicked.
Problem: it doesn't work. What is wrong?
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Stop Triggered Audio works only for one type of audio: if it is started with Play Audio. It will not work for Object audio. You didn't tell which type of audio you used. If all audio is played with Play Audio, you don't even need to use 'Stop Triggered Audio' because when you start another audio clip before the first one is finished, it will automatically stop the first audio clip. Only for that type of audio.
More info in:
https://elearning.adobe.com/2018/06/pausing-timeline-audio-clips/