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Subscription expired but I bought the software. Why won't it open?

JLKBR
Explorer ,
Mar 27, 2016 Mar 27, 2016

For Captivate 8, I had a subscription. For Captivate 9, I bought the software. Suddenly, I get a message that my subscription has expired, and my Captivate 9 software won't open. HELP!!! I need to work today!

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BDuckWorks
Advisor ,
Mar 28, 2016 Mar 28, 2016
LATEST

I don't know if you got this resolved yesterday, but did you logout and log back in of the Adobe account?

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