switch license from PC to Mac?

[KekeNine]

I have Captivate 9 on my work PC, but our team recently switched to MacBooks. I don't need to use Captivate on both platforms, so I want to uninstall it from the PC and install it on my Mac instead. Can I do this without buying a new subscription? If so, do I need to download a Mac version after I uninstall the PC version?

[Mayank_Meh · Accepted solution]

Hi Kendra,

Greetings...!

If you have an yearly subscription for Adobe Captivate 9 then you can use the same subscription on MAC as well. You need to launch Adobe Captivate 9 on Windows machine and then go to Help>Sign-out. Once you click sign out it will deactivate Captivate 9 on Windows machine.

You can then download Adobe Captivate 9 for MAC and activate it using your Adobe ID.

You can download MAC version from the following link : Download Adobe Captivate free trial | Adobe Captivate 9

Download MAC version and activate it during the installation using your Adobe ID.

Let me know if you have any queries.

Regards,

Mayank

[jerrys45580868]

Thank you Mayank, that worked perfectly. Your clear instructions and links are very much appreciated.

Sincerely, Kendra

[ghinwai8461257]

Hello,

I have the same problem.

I am trying to instal the trial but I can't, for some reason I am not able to fill the boxes and eventually can't download the trial.

Please advise.