Synchronised video doesn't stop when changing slides

[weiterbildungscampus]

Hi Community,

I made a project with a synchronised video. So far so good. But when the video is playing, and you are going to a slide, that shouldn't have the video,

it still continues to play it. How can I make it to stop, when I am switching back to my main menu or any other slide, that shouldn't have the video?

Adobe chat support was closed, so I hope somebody can help me. Thanks alot !

Tim

[zeeshan hussain]

Hi Tim,

Could you please confirm the Captivate version you are using?

Regards,

Zeeshan

[weiterbildungscampus]

I use the latest and greatest Version of Captivate 9 64 Bit 2015 Release.

Version 9.0.2.421

Tim

[weiterbildungscampus]

got it!

deleted the captivate folder in %appdata%. now its working

[Lilybiri]

Same can be done with CleanPreferences from the utilise sub folder.

On Wednesday, 28 September 2016, weiterbildungscampus <