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Text Entry Box submission not advancing with incorrect entries

Explorer ,
Aug 25, 2017 Aug 25, 2017

Regardless of the User entering correct or incorrect input into a Text Entry Box, I want the On Success action to Go to Next Slide. For whatever reason, when the User inputs the incorrect data, it does not advance. However, when the User inputs the correct data, the slide advances.

How can I ensure this happens for incorrect data, too?

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correct answers 1 Correct answer

Community Expert , Aug 25, 2017 Aug 25, 2017

There is some misunderstanding about the TEB.

If you validate the TEB you have normally two possible results when the user submits the entry

  • The entry is correct: only then the Success action will be done
  • The entry is not correct: since you have Infinite attempts, the user can retry, until he gets the correct answer.

This is obviously not what you want. Set the answer from Inifinite to 1, and you'll have a second event (Success was the first event), which is indicated as Last Attempt. If you want t

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Community Expert ,
Aug 25, 2017 Aug 25, 2017

Do you validate the TEB?

How many attempts do you have for the TEB? Can you post a screenshot of the Actions tab?

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Explorer ,
Aug 25, 2017 Aug 25, 2017

Hi Lilybiri,

Yes, I validate the TEB and have it set to Infinite Attempts for the On Success action.

teb1.PNG

teb2.PNG

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Community Expert ,
Aug 25, 2017 Aug 25, 2017

There is some misunderstanding about the TEB.

If you validate the TEB you have normally two possible results when the user submits the entry

  • The entry is correct: only then the Success action will be done
  • The entry is not correct: since you have Infinite attempts, the user can retry, until he gets the correct answer.

This is obviously not what you want. Set the answer from Inifinite to 1, and you'll have a second event (Success was the first event), which is indicated as Last Attempt. If you want the same to happen as for a correct answer choose the same action:

TEBFailure.png

More details about events in this article:

Events and (advanced) Actions - Captivate blog

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Explorer ,
Aug 25, 2017 Aug 25, 2017

Oh! Goodness, I can't believe I didn't realize this. Thanks a ton, Lilybiri!! It works like a charm

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Community Expert ,
Aug 25, 2017 Aug 25, 2017
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You're welcome!

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