The Flash Player for IE 11 is not installed on your computer

Report · Apr 13, 2017

Hi,

I have Adobe Technichal Communication Suite 1.3 . In My machine OS is windows 10 and IE11,

I have Installed Adobe Technichal Communication Suite 1.3 and Adobe Flash Player.

But when i launch Adobe captivate. getting an error such as Flash payer is not installed for IE11 eventhough afterinstalled also.

How to Resove that issue.

Thanks,

Dileep

Report · Apr 13, 2017

This looks like quite an early version of Captivate. Which version is it?

The version of Flash Player that you just installed for IE would likely be the latest one.

Some earlier versions of Captivate were only capable of recognising Flash Player versions up to a certain point and then after that would display this type of error message.

You may be better advised to update Captivate to the latest version and update your projects.

Report · Apr 13, 2017

Hi,

I have Installed Adobe Tools communication 1.3 suite bundle.

What version of flash player is required to install.Please Clarify?.

Thanks,
Dileep

Report · Apr 13, 2017

You will have to install an older version of Flash player. The TCS you mentioned has a Captivate version before version 6 (because that one was in TCS 2). Very, very old, will not understand the present Flash player.

Report · Apr 13, 2017

Hi,

I have Installed Adobe Tools communication 1.3 suite bundle.

What version of flash player is required to install.Please Clarify?.

Thanks,
Dileep

Report · Apr 13, 2017

You will have to check Captivate itself. I don't have versions that are more than 7 years old installed on my system. In Captivate itself you should be able to see for which Flash player it can publish, you'll need that player. I'm not sure if it will work on IE11 however.... It is like putting a Porsche motor 2017 in a Citroen 2CV of 1970.

Report · Apr 17, 2017

Hi,

How to find out Captivative iself?.

Please let me know whether we can find it inside any folder or ?

Thanks & Regards,

Dileep

Report · May 24, 2017

Hi Lilybiri,

My adobe captivativate version 3.0.0.580.

My Opertaing sstem : windows 10

Browser : IE11

How can i resolve flash player issue with this adobe captivative.

Hoping the positive reply from you.

Thanks &Regards,

Dileep

Report · May 24, 2017

CP3? OMG that is over 10 years old. It will never be compatible with the most recent version of Windows, only Captivate 9 and 2017 are compatible with Win10. Same for the browser. You should have to downgrade everything, OS and browser or upgrade to a recent version of Captivate. It is like putting a motor engine of 1960 in a present Porsche what you are trying to do.

Report · May 24, 2017

Those earlier versions of Captivate before version 5 were not coded to accommodate Flash Player versions beyond a certain number. So even if your IE browser DOES have a recent version of Flash Player installed, Cp3 won't accept it.

Bottom line is that you need to update your Captivate version. Your current one is way too old.