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Unable to download Captivate 2019 in Windows 11

New Here ,
Dec 11, 2021 Dec 11, 2021

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I am using Windows 11 system. When I try to install trial Captivate version, I am getting below error. Please help -

 

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Community Expert ,
Dec 11, 2021 Dec 11, 2021

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The present version of CP was released long time before Win11, and has not been tested on that OS.  That may be the problem.

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Community Beginner ,
Jan 17, 2022 Jan 17, 2022

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Try solution 3 given on the below article if the application has not yet been installed :-
https://helpx.adobe.com/tech-comm-suite/kb/deprecated-internet-explorer-10-with-ims.html

 

If application already installed on your machine follow these steps :-

1. Close Captivate

2. Download file from following link: http://prdl-download.adobe.com/Framemaker/428037A8066D4558A7EF7D7D06CB5B72/1600836995996/AASIapp.exe

3. Copy downloaded file, go to following location and paste to replace the existing file: C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\P7

4. Launch Captivate and check

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New Here ,
Nov 26, 2024 Nov 26, 2024

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Has anyone tried this? My work computer prohibits this download for me.

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Community Expert ,
Nov 26, 2024 Nov 26, 2024

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Check with your IT department.  Your company may have a firewall that needs to be configured to allow you to download executable software from certain web domains.  Most medium to large companies do this to protect their systems from picking up viruses and malware.

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