I'm in need of urgent help.
When publishing my project to the computer from Captivate I get an error message saying: "Could not copy to folder: users/(my folders here)/assets".
I've never had a problem with this before the latest updates. I have tried clearing the cache and allowing Captivate full accesss to my disk. What can I do? I really need get this published and sent off to the client for testing as soon as possible.
I'm running. Mac Os Catalina: 10.15.7
Adobe Captivate. 11.5.5
Did you clean the Preferences? Find the folder 'utils' under the installation folder and run CleanPreferencesMac, while Captivate is closed.
Thank you for your reply, however this did not solve my problem.
Did you restart the system?
Make sure you don't have the previously published output still open in your web browser when you try to publish again otherwise you can get this error. So close the web browser and try republishing.
Thank you for your reply. I have managed to get captivate to publish after I shut everything down and restarted my computer.
I do still get the error message though after further attempts to publish.
I notice that your question was from November 2020 and it is almiost November 2021 but I have the same issue - I did everything everyoine here suggested and nothing worked.. but I found the asnwer that worked for me.
1. Edit Menu
3. Quiz Tab - even if it isn't a quiz)
4. Title area - clean out everything in this field. - my error was caused because there was a space after the title name in this field - once I eliminated the space it published just fin.
Took over an hour to find this solution - grrrr
But now it is published and I can quit work for the day! yayy!