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Unable to see Adobe Fonts listed in Captivate 2019

Contributor ,
Dec 16, 2020 Dec 16, 2020

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I cannot see my Adobe Fonts (TypeKit) listed in the available fonts. There should be a group "Adobe Fonts" but all I can see is Theme Fonts, Web Safe Fonts and System Fonts.

My fonts are synchronised in the CC Desktop app and I can see them in CC apps.

Is anyone else having this issue please?

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correct answers 1 Correct answer

Community Expert , Dec 16, 2020 Dec 16, 2020

I has happened to me as well. Try this:

  • Close Captivate
  • Sign out of the CC application
  • Sign back in to the CC app
  • Restart Captivate, normally it will now synchronize.

Since a while it also happens that you need to reactivate fonts which you didn't use in a while in Adobe fonts.

 

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Community Expert ,
Dec 16, 2020 Dec 16, 2020

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I has happened to me as well. Try this:

  • Close Captivate
  • Sign out of the CC application
  • Sign back in to the CC app
  • Restart Captivate, normally it will now synchronize.

Since a while it also happens that you need to reactivate fonts which you didn't use in a while in Adobe fonts.

 

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Contributor ,
Dec 16, 2020 Dec 16, 2020

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Thanks Lieve as always. Adobe should be paying you for your support services!

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Community Expert ,
Dec 16, 2020 Dec 16, 2020

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Maybe they are too greedy.... Glad it helped.

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