My project was created from a PowerPoint presentation. Over each slide, I inserted a video starting from the very FIRST FRAME. However, when going through the published training, each time I click to advance to the next slide, the underlying slide of the next slide flashes for the first frame before the video appears.
It's a very quick flash, but it's very unprofessional and distracting for a user/learner. Does anyone know how to fix this problem?
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Starting a Captivate e-learning project with PowerPoint puts you at somewhat of a disadvantage and leads to many annoying issues. It has never really been the recommended way to use Captivate.
To help with your current problem I would suggest you do not have the videos on each slide hard up against the end of the slide timelines. Try adding a short gap at each end. Even a tenth of a second might be enough.
You could also try using the options on the Timing tab that fade objects in or out to see if having a gentle half second fade in at either end of the video helps prevent the jarring effect.
Thank you. Applying a fade to the underlying PowerPoint slide seems to solve the flashing issue by replacing it with a nice white fade.