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Uninstalling Captivate on Android

Community Beginner ,
Aug 06, 2023 Aug 06, 2023

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Hi.  Suddenly I found Adobe Captivate on the main screen of my Android 10Q right where Bluetooth and Location are.  It goes off with a flash randomly and my pictures started being deleted as well.  But that's a story of cloning I believe.  I can't uninstall it though.  It's embedded somewhere. Not in apps. No APKs. No downloads etc.  Can someone help?  Short of a factory reset?  Thanks a lot. 

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Community Expert ,
Aug 06, 2023 Aug 06, 2023

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There has never been a possibility to install Captivate on an Android system at all. Only a Windows and Mac version. The only mobile small application, Captivate Draft (now dead) was restricted to the iPad, there never has been an Android version.

Maybe post a screenshot? 

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Community Beginner ,
Aug 06, 2023 Aug 06, 2023

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I understand the confusion because I couldn't find that information either but here are my screenshots of my phone.  At the bottom, beside Screenshots you'll see Adobe Captivate.  It showed up a few weeks ago when my photos were being deleted from Google Photos and flashes going off randomly and battery consumption went through the roof.  My phone also shuts down and restarts by itself and takes forever to reboot.  Strange suspicious behaviour.  Thanks for whatever you can contribute.  

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Community Beginner ,
Aug 06, 2023 Aug 06, 2023

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Unless, and I just thought of this, someone just named another file Adobe Captivate to disguise it.  Hmm .. that's possible.  

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Community Expert ,
Aug 07, 2023 Aug 07, 2023

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Indeed, that is also my suspicion and the reason for my answer to clarify the impossibility of this happening through a Captivate installation.

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Community Beginner ,
Aug 07, 2023 Aug 07, 2023

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I am still no closer to a solution.  I did a Hard Reset today.  I had no WIFI for about 14 hours as I tried over and over to set it back up. So many issues!  My phone is definitely cloned or hacked. But now, even after the hard reset and only transferring my Google accounts back up, not ever any passwords or extra stuff, Adobe Captivate is right back where it was.  Nearby Share is gone. Which is good though. I didn't install that either.  But I'm at a loss. 😒

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Community Beginner ,
Aug 07, 2023 Aug 07, 2023

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I wanted to update you on my Adobe Capture confusion.  The app IS a screen recorder and does what Adobe Capture should do in the basic sense.  I don't know the program Soni can't say for certain if this is Adobe Capture but it Captures.  I'll post a brief example here if someone has an opinion to share.  It's not supposed to be installed on Android yet, here it is.  

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Community Beginner ,
Aug 07, 2023 Aug 07, 2023

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Apologies.  I wontvatyschvas a brief video so I took a screenshot of the video instead.  If interested? 

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Community Expert ,
Aug 08, 2023 Aug 08, 2023

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I love Capture, which is indeed an app released for both Android and iOS. Coincidence: I often use it to create a color palette from a real world situation which I 'capture' and than use in Captivate as start for a Theme color palette. It can also be used to create brushes to be used in PS/AI. Capture has its community:

https://community.adobe.com/t5/adobe-capture/ct-p/ct-capture?page=1&sort=latest_replies&filter=all&l...

 

 

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