Vimeo Films in Captivate 2019 cutting out

[andreww81101905]

Hi,

I am using vimeo films with my captivate course, however when i publish it and view it for the first time the video cuts out 10/15 seconds before the end.  If I go back and watch the slide again it works perfectly, any idea why?  

Thanks 

[TLCMediaDesign]

Is the video buffering before it starts to play?

Could you explain how you are displaying the video and how your timeline is set up in detail?

[carol@mindstretchers.co.uk]

Hi Apologies for the delay, 

There is no buffering at the start.  

The video is set up as an interactive video and is the only thing that appear on the timeline.  I havent added any overlay slides or bookmarks.  I just want it to play the video.  

many thanks for your help.