Voiceover Cutout Adobe 9 Problem

Report · Sep 07, 2015

Hi

I'm just researching on google to find a solution to fix the sound export issues with Captivate 9 as our voiceover randomly cuts out half way through on certain sections. It seems that there is a patch for Captivate 8 but not Captivate 9 can anyone help me with a fix for Captivate 9 sound issue please?

We have tested thoroughly and located that the problem is definitely occurring when we export the module.

Many thanks for your help in this matter.

Report · Mar 24, 2017

Hi,

I am also having the same issue. I created a case study and recorded character interaction voice over. The recording was done using Captivate 9 audio recording. The narration works fine after recording. However, when I "Preview" the module, the voiceover randomly cuts out. This only happens in preview mode.

Did you find a fix for this problem?

Thanks!