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Were bugs introduced into advanced actions with the release of Captivate 9?

Advocate ,
Nov 14, 2015 Nov 14, 2015

I can't get advanced actions to work correctly. It seems buggy. Sometimes an action disappears altogether, even though the name still shows in the list. At other time, when I input a value it then disappears and I can't update the action.

Does anyone know if this is a known bug and if there is a fix for it? Do I have to go back to version 8?

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Community Expert , Nov 14, 2015 Nov 14, 2015

Why 'cpCmndGotoFrame with cpInfoCurrentFrame'? This is mostly superfluous, if the buttons have a pausing point. If you explain better, you could avoid that. I only use micronavigation when it is really necessary and it can cause stopping of audio indeed.

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Community Expert ,
Nov 14, 2015 Nov 14, 2015

Captivate 9 is bit sloppier, even on a performant system you have to wait sometimes seconds before something updates in Advanced actions. It is also necessary to clear the cache more regularly, when working with large files (I'm debugging and simplifying a file with tons of advanced actions, most unnecessary). But I didn't see the issues you mention.

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Advocate ,
Nov 14, 2015 Nov 14, 2015

I think that the problem may have been caused by my combination of variables. I changed the advanced action and it is now working -- EXCEPT that the background audio stops playing when a button is clicked..

I have several buttons on a single slide. The action for each button shows a previously hidden text caption, increments the corresponding variable by 1 (from zero), and assigns cpCmndGotoFrame with cpInfoCurrentFrame.

This action is repeated for each of the buttons and their corresponding text captions that they need to show.

I have a feeling that the cpCmndGotoFrame with cpInfoCurrentFrame is causing the background audio to stop playing, but I don't know how to fix it.

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Community Expert ,
Nov 14, 2015 Nov 14, 2015

Why 'cpCmndGotoFrame with cpInfoCurrentFrame'? This is mostly superfluous, if the buttons have a pausing point. If you explain better, you could avoid that. I only use micronavigation when it is really necessary and it can cause stopping of audio indeed.

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Community Expert ,
Nov 14, 2015 Nov 14, 2015

You can have an option where Background Audio stops when entering a given slide.  But buttons can only be set to stop Slide Audio when clicked.

You're definitely referring to BACKGROUND audio, not SLIDE audio are you?  I've not previously seen this issue.

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Advocate ,
Nov 14, 2015 Nov 14, 2015

Yes, it is background audio.

Removing cpCmndGotoFrame with cpInfoCurrentFrame fixed the issue. I always have to fiddle around with advanced actions to make them do what I want. At one point I needed cpCmndGotoFrame with cpInfoCurrentFrame to make it work, but after changing the action again it was not needed.

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Engaged ,
Nov 14, 2015 Nov 14, 2015

My dream is to one day understand this conversation! ;D

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Community Expert ,
Nov 15, 2015 Nov 15, 2015
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Hi Jay, I know by experience when you do some 'micronavigation' - you understand that term that I invented a while ago - there seems to be some stuttering in the normal movement of the playhead. I think that is what you meant, that is why I recommended not to use micronavigation if you can do it another way. I see a lot of use of it in files I'm debugging, for even simple use cases like 'Pause' and 'Continue' and wonder why?

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