When Publishing the project get "Fatal Error has occured and the application is being terminated"

[Guest]

Hi,

When I publishing the project with 33 slides I get Fatal error and not able to publish my project. I tried splitting the project as 1 to 10, 11 to 15 and 16 to 33. When I do this it gets published as 3 separate videos. However when I try to merge slide 11 to 15 with 1 to 10 or 16 to 33 I get Fatal Error.

I tried clearing cache and restarting my Laptop. Issue still persist. Please assist.

Thanks,

Pradeep.T.

[RodWard]

Fatal errors as you describe are not usually related to size of the project but to some object or corruption on one or more slides.

You can usually isolate where the corruption is located by hiding slides and republishing until you can successfully publish.

Once you locate the slide where the problem is, try dragging objects from that slide out into the scrap area and republish until you find which object or objects seems to be causing the problem.

[Guest]

Given below are the combination I have tried with outcome.

Slide 1 to 10 - Published

Slide 11 to 15 - Errored

Slide 16 to 33 - Published

Slide 11 to 14 - Errored

Slide 15 - Published

Slide 14-15 - Errored

Slide 14 - Published

Replaced Slide 14 and 15 with new video demo recording.

Slide 11 to 15 - Published

Slide 1 to 33 - Errored

Slide 1 to 10 - Published.

Slide 16 to 33 - Published.

Slide 1 to 15 - Errored

Slide 15 to 33 - Errored

Slide 1 to 14 - Errored

Slide which is getting error is working when published separately.

After splitting, Right now I have 3 published video from project split into 3. If I import this video in to 3 slides and play first 2 second of all the video is getting muted and I get a blank white screen between for a second. Is there a way to merge this three videos.

[RodWard]

Turn off all compression settings found in Edit > Preferences > Project > Size and Quality and then try republishing.

I'm especially referring to the ones for Compress Full Motion Recording SWF file, Advanced Project Compression, and Compress SWF File.

See if turning all compression off fixes the issue.  If it does, try turning them on again one at a time and republishing.

[Guest]

Tried removing the compress option. However this did not resolve the problem. Also I noticed same issue in another scenario. The 3rd video which I had between 16 to 33. If I hide slide 33 the problem occurs. It works only when I include slide 33 for my 3rd part of video.

I found a way to merge multiple videos without loosing the first 2 seconds. I have proceeded with this option as work around.

Thanks.