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Why Can't I Update Captivate 9?

Enthusiast ,
Aug 10, 2016 Aug 10, 2016

I had Creative Cloud installed on my machine yesterday.  Now I can't update Captivate from 9.0.1.320 to 9.0.2.  Help > Updates is grayed out.  Is this a coincidence, or is something else wrong? 

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correct answers 1 Correct answer

Mentor , Aug 10, 2016 Aug 10, 2016

The solution is posted here,

Re: Captivate 9 update button under help menu greyed out

Sreekanth

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Mentor ,
Aug 10, 2016 Aug 10, 2016

The solution is posted here,

Re: Captivate 9 update button under help menu greyed out

Sreekanth

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Enthusiast ,
Aug 10, 2016 Aug 10, 2016
LATEST

After renaming C:\Users\<username>\AppData\Local\Adobe\AAMUpdater\1.0\AdobeUpdaterPrefs.dat, the update worked.  Thanks!

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