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Why do I not have permissions to save to a current location?

Engaged ,
Aug 18, 2015 Aug 18, 2015

Occasionally, and more times than not I get the the following error.  I opened Captivate as administrator and I only have one Captivate open.... 

Does anyone have an idea as to whats going on?Unbenannt.PNG

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Advisor ,
Aug 18, 2015 Aug 18, 2015

Apparently you don't have write permission to that folder, but it may also be that the path is too long.

I'm not sure what the path limitations for Windows 7 or Windows 8 are, but it would be worth investigating.

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Community Expert ,
Aug 18, 2015 Aug 18, 2015

Did you perchance upgrade your OS to Windows 10 or something?

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Engaged ,
Aug 26, 2015 Aug 26, 2015

I am using Windows 7.  Yea, perhaps the path is too long.

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Explorer ,
Dec 20, 2017 Dec 20, 2017

I'm having the same problem. I've linked the folder to google drive. It's only starting doing it since I saved a downloaded template to the correct place. Any ideas?

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Explorer ,
Dec 20, 2017 Dec 20, 2017

Solved it. DO NOT sync the Adobe folder (where I saved the imported template) which means I have to have two copies of templates. One where you can find it inside Captivate and another where I can back it up.)

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Community Expert ,
Dec 20, 2017 Dec 20, 2017
LATEST

THis is a very old thread. Never use a template (cptl) anymore!

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