Widgets created in Captivate not appearing in published file

[ds21897385]

I'm using Captivate 2017 to work on a file originally created using Captivate 9 that has a number of embedded Check for Understandings.

These Checks for Understandings appear in Captivate but don't appear in the published file. I I don't understand why.

[TLCMediaDesign]

Are the files on a server?

Or are you trying to view in a browser locally?

Are you using Chrome locally?

[ds21897385]

Yes, the video files are on a server. We browse to the video using Chrome.

[TLCMediaDesign]

What do you mean by video?

I know that Chrome has an issue viewing files locally that are in an iframe.

[ds21897385]

I've published the Captivate file as a Flash video. It is not located inside an iframe.

[Lilybiri]

Flash video or SWF? Make sure to launch the xxxx.htm file, not the SWF because I don't think you created a FLV.

[ds21897385]

The file format isn't the issue. I don't understand why the widget doesn't appear inside the published video when I play it in the browser, but the element is visible in the Captivate file.

[Captiv8r]

Perhaps because it's something that is interactive and you cannot have any interactivity in a video file?

[Lilybiri]

Rick, that is why I asked about the file format, but look at the answer '...isn't the issue'. It is IMPOSSIBLE to publish to Flash Video, which is indeed non-interactive. It is POSSIBLE to publish to MP4 which is non-interactive video. It is POSSIBLE to publish to SWF which is interactive.

[Captiv8r]

Really? Wow! I had no idea about how Captivate works! LOL

[Lilybiri]

Lol, was ranting at the OP who told the format was not important.

[Ian3]

DId you ever resolve this issue as I am having the same problem?