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I know that there was an issue with the update to Captivate 8 last October that if you had a space in your Windows User Name, you ran into preview issues. For example, if your user name was John Doe, you would get a 404 error.
Has this issue been solved yet? I would like to update, but creating a new user name is a challenge.
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Spaces in names is and has always been very bad practice. I am very sorry, nothing has changed, this will still be an issue.