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YouTube widget not working once published???

New Here ,
Sep 15, 2015 Sep 15, 2015

Working on a project that includes two YouTube videos that I have inserted using the YouTube learning interaction. They work fine when previewing the project, but when I publish...they do not play at all - no image, no nothing.

I am using Captivate 8.

Any suggestions?

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Adobe Employee ,
Sep 16, 2015 Sep 16, 2015

Hi,

Are you publishing to SWF or HTML5? Is it a Responsive or a Non-responsive project?

Also, Can you try publishing to a web server to view and test all the Learning interactions?

Thanks,

Mohana

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Advisor ,
Sep 16, 2015 Sep 16, 2015
LATEST

(Same answer, different thread...)

By 'work fine when previewing the project, but when I publish...,' I'm led to ask: are you in preview, have you published the content locally, are publishing to a development web server, or hosting on a production LMS?

These options are listed progressively from easiest to accomplish to most difficult. Your project plan should include these successive stages for testing and content verification with your stakeholders where they are able to review the content and you are able to validate the functionality of the course as designed.

Each of these options has benefits, advantages, issues and concerns.

It sounds to me like you may be previewing, or publishing to a shared drive, and reviewining in a browser that may have a file:// as a url structure. I published one yesterday that appeared in the browser as:

file:///C:/Users/Public/DOCUME~1/LOCALA~1/Review/PDFTES~3.HTM

This will give you rapid access to the preview, but will break any relative links to a server or LMS and prevent any streamed content from loading.

If you have access to a web server or LMS, you should publish your project to a zip file, upload the content to the server, ensure that you can view it as a user would and test the project.

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