Add external users

[LolaMartinez]

a month ago cannot add external users edit or create profiles Prime support don't know about this, i try everything, change navigators, etc. some one to know about this. (when i ready to save, nothing happens, just )

[zweigle@clarix.com]

As an Administrator go to 'Users>External' then select 'Add' and complete the form.

If you have additional questions or would like to know more, feel free to contact me directly.

Walter Zweigle - Senior Adobe Connect and Captivate Prime Account Manager - Clarix Technologies

585-899-5300 x156

Zweigle@clarix.com

[LolaMartinez]

Thanks for your time Walter, the issue is i canot save. even with any Chrome, explorer etc. i try everythig, but even i dont have a reply from Adobe Support. I used to think some one have the same bug. thanks for your time. Alejandra

[zweigle@clarix.com]

If you like, we can take a few minutes to discuss your needs and see if I can assist.

Feel free to contact me directly.

Walter Zweigle - Senior Adobe Connect and Captivate Prime Account Manager - Clarix Technologies

585-899-5300 x156

Zweigle@clarix.com

[LolaMartinez]

Thank you so much, i already chat with Prime representative. actually is a problem with my platform codecs, they are trying to fix it. 😃