Adobe Captivate Prime Catalog Not Updating

New Here ,
Jul 28, 2017 Jul 28, 2017

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Hi,

So I am using captivate prime to do some online training courses. Over time I have updated and replaced certain  courses but the problem is the catalog is not updating properly for my users. I have completely deleted some courses and yet they will still show up in the catalog of my users. Any help would be greatly appreciated!

Thanks,

Brad

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New Here ,
Mar 31, 2020 Mar 31, 2020

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This is happening for me as well, are there any answers to this?

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Adobe Employee ,
Apr 03, 2020 Apr 03, 2020

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Hi,

 

Thank you for contacting Adobe Captivate Prime Forums. 

 

Kindly contact our support team using the channels in the link below. We will check the issue in your account and help you fix it ASAP. 

https://helpx.adobe.com/contact/enterprise-support.other.html#captivate-prime

 

Regards,

Debiprasad Maharana

Adobe Inc.

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