Can't hear Audio

New Here ,
Jun 10, 2016

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Uploaded a course to prime and can't hear the audio when viewing the course on browser. Help me.

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1 Correct Answer

Adobe Employee , Jun 10, 2016
AJIT_M Adobe Employee , Jun 10, 2016
Hi There,May I know the issue that you were facing is specific to any browser or it occurs on all the browsers? If it occurs only in Internet Explorer then you may try to follow the below steps and see if that works-Go to Tools > Internet options in IE.Click on Advanced tab.In Settings, scroll down to Multimedia section and please make sure the below highlighted option must be selected-Once you checked the above options then try to view the course on IE and check if that works.Regards,Ajit

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Adobe Employee ,
Jun 10, 2016

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Hi There,

May I know the issue that you were facing is specific to any browser or it occurs on all the browsers? If it occurs only in Internet Explorer then you may try to follow the below steps and see if that works-

  1. Go to Tools > Internet options in IE.
  2. Click on Advanced tab.
  3. In Settings, scroll down to Multimedia section and please make sure the below highlighted option must be selected-

Capture.PNG

Once you checked the above options then try to view the course on IE and check if that works.

Regards,

Ajit

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darrenp13411172 AUTHOR LATEST
New Here ,
Jun 10, 2016

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Thank you Ajit. You understood my problem and solved it perfectly. Genius you are.

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