Captivate Prime / Audio Issue

Community Beginner ,
Aug 02, 2017

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I have an interesting puzzle.

I have created some recorded narration for  some slides and have them auto play upon entering the slide.
They always play but will stop randomly.

One time it may play all the way through, other times it may stop within the first sentence, and sometimes it may stop elsewhere in the middle. The narrations are only about 30 seconds on average but there does not seem to be any rhyme or reason to when they stop. As such, I am struggling to narrow down the issue.

I am using Captivate 9.02.437 and Captivate Prime.

I have not noticed the issue using a browser preview or by launching my published file - only via Prime and the Prime App on iPad.

Has anyone else seen this and know of a fix/workaround?

TOPICS
Course settings, Job aids

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