Captivate Projects not updating correcting in Prime

New Here ,
Apr 05, 2017

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I'm having two issues with uploading to Captivate Prime:

1. When publishing directly from Captivate to Prime, sometimes it does not reflect that I have already uploaded this before. Instead of prompting the "this module has been updated", it asks me to create an entirely new module.

2. When I try to update the module manually in Prime, I zip the new captivate file and upload to the module. It says it updates but I click back into the module it still reads the same zip file before the update.

Very frustrating when trying to update modules.

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Adobe Employee ,
Apr 05, 2017

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Hi Skylar36707840,

Please forward this query to support email address -Captivateprimesupport@adobe.com.

Regards,

Devendra.

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