1. Clarity on what a profile does and does not do regarding user/learner management.
a) profile cannot be created unless the manager is already loaded in Prime.
b) once profile is created, the manager cannot be changed.
c) profile cannot be deleted [in order to add correct manager], else users/learners that registered that way are deleted.
d) IF users/learners are already in Prime, uploading a CSV DOES NOT place those people into the profile.
e) Tech team, please look at the help info that is available and change the wording to explicitly explain that the profile feature should ONLY BE USED WHEN AN ADMIN wants users/learners to Self-Register.